Privacy Policy

Who We Are

We're Tandrelon Quintho Architecture, a design studio based in Toronto that's focused on creating sustainable, contemporary spaces. You can find us at 1250 Queen Street West, Suite 402, Toronto, ON M6K 1L3. If you've got questions about this policy or how we handle your data, just give us a shout at (416) 555-0147 or drop us an email at info@tandrelonquintho.info.

What Information We Collect

When you reach out to us through our contact forms or email, we'll collect basic stuff like your name, email address, phone number, and whatever details you share about your project. If you're visiting our site, we might also gather some technical info - things like your IP address, browser type, and which pages you check out. Nothing creepy, just standard website analytics to help us understand how people use our site.

For actual clients, we'll obviously need more detailed information - project requirements, site addresses, budget considerations, that sort of thing. But that's all part of doing our job properly.

How We Use Your Info

Pretty straightforward stuff, really. We use your information to:

• Respond to your inquiries and keep the conversation going about potential projects
• Provide architectural services and manage ongoing projects
• Send you updates about your project or respond to questions you've asked
• Improve our website and figure out what content actually resonates with people
• Comply with legal requirements (because, yeah, we have to)

We won't sell your information to third parties or spam you with random marketing emails. That's not our style. If we send you anything, it'll be relevant to your project or something you've specifically asked about.

Cookies & Tracking

We use cookies - those little files that websites store on your device. They help us remember your preferences and understand how visitors interact with our site. Most browsers let you control cookies through their settings, so you can block or delete them if you prefer. Just know that some features might not work as smoothly without them.

We might also use tools like Google Analytics to get insights into site traffic and user behavior. This helps us make the site better over time.

Sharing Your Information

We don't hand out your personal info like candy. But there are a few situations where we might need to share it:

• With consultants and contractors working on your project (engineers, builders, etc.) - but only when it's necessary to get the job done
• With service providers who help us run our business (like our hosting company or email service)
• If we're legally required to, like responding to a court order or regulatory request
• To protect our rights or property, or the safety of our team and clients

Anyone we share data with is contractually obligated to keep it secure and use it only for the specific purpose we've agreed on.

Data Security

We take reasonable precautions to protect your information from unauthorized access, alteration, or destruction. Our website uses secure connections (SSL encryption), and we limit access to personal data to only those team members who need it to do their jobs.

That said, no method of transmission over the internet is 100% secure. We do our best, but we can't guarantee absolute security - nobody honestly can.

Your Rights

Under Canadian privacy law (PIPEDA), you've got certain rights when it comes to your personal information:

• Access: You can ask us what information we have about you
• Correction: If something's wrong or outdated, you can ask us to fix it
• Deletion: You can request that we delete your information (though we might need to keep some stuff for legal or legitimate business reasons)
• Withdrawal: You can withdraw consent for us to use your information, though this might affect our ability to provide services

To exercise any of these rights, just reach out to us at info@tandrelonquintho.info. We'll respond within a reasonable timeframe.

How Long We Keep Your Data

We'll retain your personal information for as long as necessary to fulfill the purposes we collected it for. For project-related data, that typically means keeping records for at least seven years after project completion - that's pretty standard in the architecture world for professional liability and legal reasons.

General inquiry info might be kept for a shorter period, usually a couple of years, unless you become a client or ask us to delete it sooner.

Third-Party Links

Our website might contain links to other sites - maybe supplier websites, inspiration boards, or industry resources. Once you click through to another site, this privacy policy doesn't apply anymore. We don't control those other sites, so it's worth checking out their privacy policies if you're concerned about how they handle data.

Changes to This Policy

We might update this privacy policy from time to time to reflect changes in our practices or legal requirements. When we do, we'll update the "Last updated" date at the top of this page. For significant changes, we'll try to give you a heads-up through email or a notice on our website.

Questions or Concerns?

If something in this policy isn't clear, or if you've got concerns about how we're handling your information, please don't hesitate to get in touch. We're always happy to chat about this stuff.